Engineering Notes by Oriental Motor

Live Chat, Blog Comments

[fa icon="calendar"] Originally posted on Jun 25, 2021 9:43:05 PM
Last updated on August 13, 2021 / by Johann Tang

Johann Tang

Hi all,

In pursuit of continuous improvement, we've added a live chat function to the Engineering Notes blog for immediate product support.

 

Chat window

 

The live chat is handled by our technical support engineers in the USA.  They are able to answer any questions about our products, troubleshoot, or size appropriate motors for specific applications.

 

The chat window is located at the bottom right corner.  Click to expand the window.

 

The live chat is available during office hours  from 8:30am EST to 5:00pm PST; Monday to Friday.

 

If you need to send questions after hours, please e-mail techsupport@orientalmotor.com or sales@orientalmotor.com.  You are also welcome to use our Motor Sizing Tools, or visit the online Engineering & Design Resources section for the product forum (FAQs) or product videos (application examples and tutorials).

 

Blog post comments have also been turned off.  

 

Johann Tang

Written by Johann Tang

Johann Tang is a Product Specialist at Oriental Motor USA Corp. Before joining the marketing team, he spent 15 years in sales, technical application support, and training of various types of fractional horsepower electric motors, gear motors, actuators, drivers, and controllers. If you have any questions, please feel free to use the live chat window, 1-800-GO-VEXTA (1-800-468-3982), or techsupport@orientalmotor.com, to reach our product support team. Johann can be reached via LinkedIn. Sorry, comments have been turned off.

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